RES Software releases free Workspace Manager Express
Today at IP Expo in London UK, RES Software has launched a free offering, Workspace Manager Express, based on their enterprise class offering Workspace Manager.
The free Express edition includes fundamental features from the full RES Workspace Manager 2011 solution, including the ability to replace login scripts and move away from roaming profiles by managing a user’s application settings, context-aware personalization and data separate from the underlying device, operating system and delivery platforms. With Express, organizations can build a foundation for managing the composition and personalization that make up a user workspace.
Workspace Manager Express begins the transformation of an organization’s desktop infrastructure into centrally managed user workspaces through a guided step-by-step approach. RES Workspace Manager Express provides the foundation for:
- Simplified Management: Express introduces centralized user workspaces and empowers IT to eliminate login scripts and simplify the complexity of managing users. It empowers administrators to make changes predictable through an easy-to-use console.
- Context-Aware Desktops: Administrators can begin to provision basic resources such as printers, drives and application settings, so they follow users and adapt as their context changes.
- Enhanced User Experience: Express decreases the time to deliver desktop services, introduces desired user state management and improves the automation of existing desktop management infrastructures.
While the free Express edition provides fundamental workspace management capabilities, many organizations will benefit from more comprehensive features available in the licensed editions of RES Workspace Manager. Using licensed editions of Workspace Manager, organizations can deliver context-aware security, enhance compliance efforts through auditing, tracking and reporting and provide support for mobile workers through folder synchronization and application management.
Here is a brief intro video about evaluating Express.
RES Workspace Manager Express is available as a free download and offers no limitations on the number of users within an organization. Access to RES Software support is available on a per-incident basis.
For more information on RES Software and the new Workspace Manager Express Edition features please visit:
- RES Software Workspace Manager
- RES Software Solutions On the Web
- RES Software On our Blog
- RES Software On Twitter
Jeff Wettlaufer
Sr. Director, Product Marketing, RES Software
Citrix acquires ShareFile
Citrix Systems (Nasdaq: CTXS) has acquired file-sharing and online storage vendor ShareFile. Terms were not disclosed. With the deal, ShareFile’s former CEO, Jesse Lipson, will come on board to head Citrix’s newly formed Data Sharing Group as VP and GM. The six-year-old target provides online file and document sharing, data synchronization and storage to business customers for a monthly subscription.
This is a pretty big deal. Online storage management services are hot right now. Box.net reportedly spurned a $500m takeover offer from Citrix and Dropbox reportedly rejected an $800m offer from Apple (Nasdaq: AAPL).
Citrix has been acquiring lately:
- 10/13/2011 ShareFile
- 8/10/2011 RingCube
- 7/12/2011 Cloud.com
- 8/30/2010 VMLogix
451 also commented that the message is consistent with Citrix’s ‘Follow-Me Data’ and ‘Personal Cloud’ mantras, and the acquisition of ShareFile fits well. Workers are already accessing their data from multiple work and personal devices, and ShareFile offers one more way for businesses to centrally manage the data these ‘consumerized’ workers create and access in the cloud. In addition, ShareFile brings a particularly compelling piece to Citrix through the native apps it has developed for mobile devices
Tweetchat Transcript now available
Hi everyone, a couple of weeks ago we had a chance to join a ‘Tweetup’ hosted by Douglas Brown. RES was joined by Glasshouse Technologies and we talked about the world of VDI, or Hosted Virtual Desktops.
It was a fantastic chat, with a lot of conversational insite into the challenges with VDI, what customers are asking for, and what vendors see as the strategy to succeed in delivering VDI capabilities.
you can read the entire Twitter conversation here.
Jeff Wettlaufer
Sr. Director, Product Marketing, RES Software
Windows 8: The next generation of Windows and its impact to IT
This week, Microsoft has released the Developer Preview of Windows 8 to the world. This release comes with some significant enhancements for End User, Administrator and the Developer Community. What does it mean for Virtualization, CoIT/BYoPC, Workspace Management, Context Aware computing and Task Automation?
Client – Coverage on Windows 8 has been heavily focused on the Metro UI, a new desktop look and feel to how client interaction is architected. This UI has a design focus towards the touch sensitive slate style device, and while it is supported on traditional laptops and desktops, it is optimized for newer hardware. Under the hood, the kernel is the same Win32 API. Win8 has a new WinRT API to enable development in Metro UI formats. This also includes support for HTML5, Javascript and more. Focused on the Consumer, this new look and feel can be flipped back to the traditional desktop. Applications are planned to be accessed through an Appstore, which is yet to be clarified in its position to the Enterprise. A highlight was the lower resource cost Windows 8 clients use. The same hardware running 8 takes significantly less, potentially as much as 30% less, than Windows 7. If you app runs on Windows 7, it will run on Windows 8. Does this answer the AppCompat challenge? What did organizations do to make that app work on 7?
Server – Windows 8 infrastructure has taken steps from W2K8R2 in a few areas. Performance, Storage, Network, Hyper-V are just a few areas. Several areas of W2K8R2 that have evolved from Terminal Server also continue to grow. Support for up to 2TB RAM, 32 vCPUs with up to 512 GB RAM per VM are just a few. More include:
- Remote Desktop Web Access (RDWA)
- Remote Desktop Connection Broker (RDCB)
- RemoteApp and Desktop Publishing (RADC)
- Remote Desktop Virtualization (RDV)
Storage - New and built-in data deduplication, which detects duplicate data in files and folders, puts it in a separate store (System Volume Information) and simply gets rid of the redundant bytes. The file itself is 100% intact, though once it gets accessed it pulls the (now missing) information back from the one single data store. Admins can determine which files get deduplicated based on their age. Think about a defragmented file by design combined with SIS (Single Instance Store). In addition, Storage Services including a new Server Manager allows Administrators to simply hang disks off Servers and manage them as storage pools. This is housed inside the OS, which means it’s deeply integrated and highly manageable. Windows 8 enables easy access to the contents of two important storage formats, ISO and VHD files. Windows 8 will allow users to access an ISO file without either needing to burn a new disc or needing to find/download/install additional software just to logically access the ISO. Microsoft is also intent on streamlining procedures related to the VHD, or Virtual Hard Disk, format. In Windows 8, VHDs will appear as new hard drives, one that users can work with just like any other file storage in your system. Support for SMB storage using Remote Direct Memory Access (RDMA) networks is now possible. Finally, Support for Bitlocker on Clustered disks is now possible.
Network – Windows 8 will significantly enhance network services. Support for Storage Live Migration, without a requirement for a shared storage backend is now possible. In addition, support for multiple concurrent Live Migrations is included. Introduction of Offloaded Data Transfer (ODX), which enables Hyper-V to offload storage features to the backend storage subsystem, comparable with the vStorage API for Array Integration (VAAI) functionality provided by VMware is included. Virtual Fibre Channel Support, where each VM can have up to 4 virtual Fibre Channel host adapters, and direct access to SAN LUNs using Multi-Path I/O (MPIO) is also included. VM boot support from fiber channel and iSCSI SANs is now available enabling new storage scenarios for VDI. Support for NIC Teaming, load balancing and failover in the OS, which until now was only supported by 3rd party vendors like Broadcom and Intel is a logical enhancement to be picked up by the OS. Built in support for JBODs, and Thin Provision on JBODs is now present.
Virtualization – Clearly Microsoft wants to drive the enterprise to live in the Hypervisor for either VDI or backend workload hosting. HyperV grows up in Win8. Support for up to 160 logical processors on Hyper-V hosts is a significant step, creating new levels of density. Support for 32 vCPUs with up to 512 GB RAM per VM means serious workload support at the VM instance level. Support for NUMA in the guest, so that the VM has processor and memory affinity with the host adds robust fault tolerance. Support for multiple concurrent Live Migrations saves Administrators time either when manually kicked off, or automated through (great J ) products like System Center or lower level Powershell . VMs can be stored, and run from alternate paths, no SAN required (VM boot support from fiber channel and iSCSI SANs), UNC, etc is included. A new virtual disk format, called VHDX opens the 2TB limit for the current VHD format, with a maximum of 16 TB. These numbers seem huge today, but they are not that far off in reality. VHDX also provides better performance, support for large block sizes and is more resilient to corruption. Offloaded Data Transfer (ODX) moves storage to the backend subsystem, previously not possible. Virtual Fibre Channel Support, where each VM can have up to 4 virtual Fibre Channel host adapters, and direct access to SAN LUNs using Multi-Path I/O (MPIO) hammer performance through the roof.
Remote FX has also been improved massively. Windows Server 8 automatically detects what type of content gets transferred over the remote connection and chooses the right codec (e.g. for text, images, videos ). RFX adapts to the current situation and reduces the bandwidth load drastically; depending on what type of content you’re generally accessing remotely, predictions of up to a 90% reduction of bandwidth util are suggested. Remote FX supports full multi-touch (Metro UI). You can use a local touchscreen and control a remote machine with nothing but your fingers. Another great addition that’s likely to make admins happy is full USB pass-through.
Personalization – The Build coverage of Mesh did not necessarily open the door to new features. The long awaited Cloud hosted Profile Management has still not been disclosed. While Mesh has been announced, the demonstrations and slide points were largely similar to what is currently in market. Basic Office and Bookmarks are possible in addition to data replication. This writer has been using this service since before MS acquired Foldershare. Mesh is real, very good, secure, and consumer focused. Will enterprises adopt? Not unless it can be managed. Until then this type of service is a cog in the wheel of CoIT, BYoPC and other trends impacting today’s Administrative standards. Other elements of Windows 8 for Personalization are a strong tie to Windows Live. This OS is destined to be tethered to the Cloud, and the Live service line. Right through an install of 8 on my desk, the prompt to create your primary login using your Live creds shows how serious they believe this consumer focused effort will use Live.
What does all this mean to Virtualization, Management, VDI, and the Enterprise? Here are a few predictions:
- VDI adoption and acceptance will increase. Organizations will be able to increase density of VDI infrastructure, meaning more VM sessions hosted on less hardware. Will this actually deter the pursuit of stateless VDI and simply allow orgs to feel ‘well we can give everyone a personal VDI because its less of an issue’ ? No – that won’t come through. Organizations still want to pursue stateless VDI. Storage, Networking and HyperV enhancements will drive new levels of interest in datacenter workloads and VDI being used.
- The footprint of Windows 8 is smaller all around the houses. Less Resource needed at Proc and RAM, fewer system services running, faster boot times, all lend to a happier Administrator of classic PCs or VDI – especially when combined with HyperV Dynamic Memory.
- End Users will gain acceptance of VDI as a real world solution. Today VDI is perceived as this remote desktop that looks and acts like an old NT4 system. With some of these enhancements like Remote FX and USB Pass through, combined with technologies like RES Workspace Manager, VDX or Citrix XenDesktop 5.5 – that remote workspace will look and feel like their own. High performance from faster storage, rich graphics (RFX) and local resource access like USB will make them feel at home.
- Has Windows solved the Personalization issue? For the consumer, they are closer. For the enterprise, not yet. Neither Windows, or System Center have the ability to understand a user’s workspace definition, scope, context, or true use case scenario. Enterprise still needs Citrix, RES, and others to enable true personalization and workspace management that is context aware.
- Does this lower the cost of IT Services? There was no mention outside of application development for the cloud, of IT Service Orchestration, User or Resource Provisioning, or simple end user Task Automation. The message was new client side UI capabilities for a user to do tasks in themselves (go get an app from the appstore) or new elements of Server Manager capabilities. Windows 8 still needs System Center, and others like RES and Citrix to truly provide Automation services.
- Does this bring ability to define and manage context? No. Context continues to be an increasingly harder challenge to navigate, as CoIT, BYoPC, and other trends like alternative working scenarios increase. This author changed basic context (hardware level) 8 times today, across 4 different connections. As users take their Windows 8 clients around the world, from the house to the office, simple context changes like default printer, or broader definitions such as geo fencing become critical.
Thanks for reading, there will be more to come as Windows 8 enters broader availability, and gets closer to ship…………
Stay Classy…
Jeff Wettlaufer
Sr. Director, Product Marketing, RES Software
Upcoming ‘Cast": Preparing for Hybrid Desktop Environments: Maintaining the User Experience
Hi everyone, we wanted to make you aware of an upcoming Webcast, the RES team are jointly delivering with Forrester about the journey to the Hybrid Desktop. This mix of analyst research and in-market technology promises to be an interesting discussion. Here is what we plan to cover.
Consumerization of IT has brought organizations an immense challenge. User preferences are shaping IT strategy, not only for devices they choose to work on, but where they want to work, and the applications they prefer. Today’s workforce is more mobile and technically savvy then anyone before them, creating an environment of dynamic context changes foreign to most infrastructure. A typical Sales role can have multiple devices, and work in half a dozen (or more) contexts throughout their day. Some of these assets and resources are known and provided by Corporate IT, but increasingly, many are not. The below table is an example of my own weekday experience – your mileage may vary (literally, talking air miles there…)
Numerous capabilities have entered the market over the past decade to assist in managing these scenarios. Identity and Access Management (AD, Group Policy) , Security technology (Management/VPN/NAP/NAC/IPv6/DA/Cloud) are examples of these but still, the concept of ‘Dynamic Context’ is 2 steps ahead.
The Hybrid Desktop is a summary experience of content and resource simultaneously delivered through a variety of methods including physical, virtual and cloud – to a broad array of personal and corporate devices. The mix of delivery technologies that match these evolving work styles and device preferences are tasked solely on IT, with the same expectations they have had for over a decade, and less tolerance than ever for downtime. With each additional delivery mechanism, the management of the user experience can become more complex, but IT still needs to keep people productive, secure and compliant.
In this webcast (and future posts) we are going to talk about the Hybrid desktop, and how today’s organizations can embrace CoIT/ BYoPC to drive productivity in a secure, user friendly, flexible and responsive way.
This session will combine 2 sources of information. Analyst research from Ben with context to the industry landscape of the Hybrid Desktop and User Context Security, and Technical product capability available today from RES on how to deliver the Hybrid Desktop, ITaaS and User Context Security Management services to your users. It promises to be an interactive discussion with demonstration, real life anecdotes, and a dash of witty banter. We hope you can join us.
Event Details:
Date: Wednesday, September 14, 2011, 10:00 – 11:00 a.m. ET
Register Here
Presenters:
Benjamin Gray, Principal Analyst at Forrester is a leading expert on business-class PCs and desktop operating systems and also researches business-class mobile devices, mobile operating systems, and mobile device management solutions. Ben’s research and analysis have been widely cited in the press, including business media outlets such as The Associated Press, Bloomberg, The New York Times, USA Today, and The Wall Street Journal and industry media outlets such as Computerworld, eWeek, InformationWeek, InfoWorld, and NetworkWorld.
Jeff Wettlaufer, Sr. Director Global Product Marketing, RES Software has been in the industry for 20 years, and has specialized in Network Management, Infrastructure Consulting, Client deployment, Systems Management and Client Virtualization. Jeff joins RES after 10 years at Microsoft in the System Center product group, and has spoken around the world at technical conferences, keynote demonstrations and user groups. Jeff is also active across social channels, blogging and twitter included.
Some resources for you:
Citrix releases XenDesktop 5.5
Today Citrix has announced the latest in their lineup of XenDesktop technology. This is the latest in a long pedigree of quality virtualization investments from Citrix. Here is a quick recap:
- XenDesktop 4.0 — The industry’s first VDI offering to provide integrated app and desktop delivery in a single product
- XenDesktop 5.0 — Focused on simplification and scalability for the administrator to deploy and manage virtual desktops
- XenDesktop 5.5 – Now with the ability to deliver personal VDI desktops, user experience enhancements with >150 new HDX features and new Citrix receiver technology designed to enhance Windows and MacOS experiences.
A major element in 5.5 is the release of RingCube’s personal vDisk technology as a feature. This enhances both the industry’s nod to user centric priorities, and delivers some strong enhancements to the Citrix client virt strategy with personalization. Personal vDisk technology enables IT to take advantage of pooled virtual desktops, while providing personalization capabilities for profiles, data and applications that is typically found in a dedicated VDI deployment model. This is kind of a big deal, as to date pooled adoption has been hindered by this very issue. This personal vDisk technology will be included in all editions of XenDesktop at no additional charge. Administered through XD Studio, Administrators can create and deploy virtual desktops. Personal vDisk is currently available to SA customers.
Mainstream adoption of VDI is trending and by 2014 Gartner predicts 70 million users (wow I’d love to see that datacenter). Here is how XD5.5 drives that story even further:
Virtual Desktops Made Personal – RingCube vDisk technology stores a single copy of Windows centrally, and combining it with a personal vDisk for each employee’s personal apps, data and settings, enhancing user personalization and reducing storage costs. More here.
High-Definition User Experience – HDX picks up over 150 enhancements. Deliver virtual desktops over the WAN to mobile workers and branch office employees up to three times faster. 6X faster printing and scanning, 2X faster app launch. Flash redirection technology enhances multi media experiences. More here.
Native User Experience on Tablets and Smartphones – Native experiences on each unique device, including support for gestures and multi-touch. More here.
XenClient 2- XD5.5 also includes XenClient™ 2 as a standard feature. The XenClient 2 technology includes a host of new enhancements that significantly expand hardware compatibility, deliver a simple user experience and enable larger more complex production deployments. More here.
XenApp 6.5 – XenApp 6.5 delivers applications with the same high-definition experience as desktops delivered via XenDesktop. In addition, end-users benefit from the new Instant App Access feature that reduces application launch times by 50 percent. More here.
Enhanced Support for Microsoft Technologies – XD5.5 includes support for Microsoft RemoteFX.. XenDesktop with HDX and RemoteFX delivers a great user experience for rich content, including Aero-based Windows 7 desktops, whether executing on the server or the client device. Support for Microsoft management technologies, such as App-V and System Center enables IT to virtualize applications and manage their desktop infrastructure, including physical and virtual desktops and applications, from a single view.
Stay Classy
Jeff Wettlaufer
Sr. Director, Product Marketing, RES Software
Heading back to Vegas without a Blue Badge
For the past 11 years I have spoken all over the world for Microsoft from everything about Windows 2000, XP, Vista, 7, Management, Security, Virtualization and the Cloud. For as few as 5, and as many as 8500 people. Next week, an entirely different type of event kicks off, one that I am looking forward to participating in. VMworld USA 2011 in Las Vegas is on, and RES is a Gold Partner (yay booth duty). Together with a friend and colleague Bob we are delivering a new topic.
Delivering ITaaS today with VMware Technology
As organizations embark on the journey to user centric desktop experiences, IT is faced with new priorities based on user preferences, working styles and flexibility requirements. Through the deployment of ITaaS, organizations have been introduced to cost effective, flexible anywhere access to secure, compliant workspace environments. Many of these capabilities are foreign infrastructure and require new ways of thinking, beyond traditional processes and technologies. This should not create complexity. A layered approach to delivering a consistent user centric application model allows IT to bridge from classic workstation to hybrid desktop experiences with complimentary capabilities native to the business. In this demonstration rich, technical session, you will see how high degrees of automation can be achieved in a client service model. We will demonstrate how you can experience a truly dynamic desktop empowered with flexible self service capabilities. Finally, we will present a deployment strategy for you to utilize today to get started with rich analysis of your existing desktop landscape.
We are going to talk about the development of several key capabilities that are shaping IT today as we we know it. CoIT, UIA, Profiles, Security, Compliance and UEM are all major influences to the modern organization. Many are still trying to make CoIT work with their classic management platform. A place familiar to me, with my time in System Center as the Sr TPM for ConfigMgr for the last 6 years. I used to think it was pretty simple, pretty straightforward, black and white. This could not be further from the case.
The reality is pretty different. User preferences are shaping IT strategy at a time when the business is revisiting whether to keep on premises datacenter lights on. User preferences, User Context, and true dynamic workspace management are more important than ever. This is far beyond roaming profiles, a technology that out of the box was a great idea, but has caused more issues than benefits with the development of client architecture (x86 and x64 changing %profilepath architecture), users on multiple devices, roaming, mobility and an aging Group Policy object concept that simply cannot keep up with the pace of its users’ workstyles.
As the industry, and organizations have gone through the stages of traditional management, VDI, Desktop Virt, App Virt and are realizing they are still not ‘there’ for their users, the next generation of management layer is arriving.
Context aware User Workspace Management. The ability to define a user workspace complete with settings, applications, printers, and all that a user needs in a flexible, user self provisioned – task automated service is growing. This layer is complete with granular security levels, white list and black listed apps and more. It’s a game changer. Something that management platforms like System Center and others do not have on their roadmaps for years to come. They are focused on shifting services to the cloud.
Speaking of the Cloud, VMworld is themed ‘Own it. Your Cloud.’ According to Cloud.com:
- 33% or orgs today are investigating Cloud Computing to mimic public capabilities behind a firewall
- 37% are investigating SaaS
- 61% are engaged in Cloud use case analysis in Dev /Test labs.
Why are they doing it? What is the big deal?
2/3 of organizations believe Cloud Computing is a solution for scalability. 54% are driving Cloud initiatives to impact overall cost savings. 53% want better management. 1/2 want better agility or flexibility.
Types of Cloud Computing in 2011
- 59% Compute
- 51% Storage
- 47% Platform as a Service
And in 2011 organizations have preferences for their Cloud computing Server deployments:
- 36% Virtual Servers running on our own dedicated hardware in own datacenter
- 18% Virtual Servers running in a hosted data center
- 13% Physical servers running on dedicated hardware in own data center
- 12% In public clouds provided by a service provider
- 11% In private clouds hosted in own data center
- 11% Physical servers running on dedicated hardware in a hosted data center
Out session is Monday in Las Vegas (consider yourself invited) at the Venetian – Venetian Ballroom I @ 9:30 AM-10:30 AM.
We look forward to seeing you there. Want to know more about RES at VMworld? Check our our event site here.
Jeff Wettlaufer
Sr. Director, Product Marketing, RES Software




